Welcome to Citikeeper!
By using our platform, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully.
1. Services
Citikeeper connects users with independent service professionals for various home services. We act as a facilitator and are not directly responsible for the quality of services rendered by individual service providers.
2. User Responsibilities
- You agree to provide accurate and complete information when booking a service.
- You are responsible for ensuring safe access to your premises for service professionals.
- Any misuse of our platform, including fraudulent activities, may result in termination of your account.
3. Service Providers
- All service professionals are independent contractors and not employees of Citikeeper.
- We perform background checks to the best of our ability but cannot guarantee the behavior, performance, or outcomes of third-party providers.
4. Payments and Cancellations
- Payment terms are displayed at the time of booking.
- In case of cancellation, applicable cancellation fees may be charged.
- Refunds (if applicable) will be processed according to our Refund Policy.
5. Liability
- Citikeeper shall not be liable for any direct, indirect, incidental, or consequential damages arising from service use.
- Any disputes must be resolved directly between users and service providers, although Citikeeper may assist at its discretion.
6. Intellectual Property
- All content on the Citikeeper platform — including logos, text, graphics, and software — is the property of Citikeeper and is protected under applicable laws.
- You may not use, reproduce, or distribute our content without prior written permission.
7. Privacy
Your use of Citikeeper is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
8. Changes to Terms
Citikeeper reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on the platform, and continued use signifies your acceptance.
9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Your City/State, e.g., Ranchi, Jharkhand].
By using Citikeeper, you agree to these Terms and Conditions. If you do not agree, please do not use our platform.
